Privacy Policy

Introduction

At http://castle-rock-neuro-disorders-therapy.denvermentalhealthcare.com, we are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our digital presence, including:

Our primary website at http://castle-rock-neuro-disorders-therapy.denvermentalhealthcare.com.
All applications and mobile apps associated with our services.
Online services and products offered through our platform.
Any third-party integrations or links accessible from our site, but please note that their privacy practices may differ, and they are governed by their respective privacy policies.

Processing Activities

This policy outlines the ways in which we process your personal data:

User Accounts: When you create an account with us, we collect account information such as your name, email address, and login credentials.
Payment Details: We securely process payment information for services rendered, including credit card numbers, billing addresses, and transaction history.
Financial Records: For administrative purposes, we may store financial records related to your interactions with our services.
Purchase History: We track purchase-related data, such as the products or services you’ve acquired, their quantities, and associated costs.
Device Identifiers: Our systems may collect unique identifiers from your mobile device for technical support and analytics purposes.
Location Data: With your consent, we can access location information to provide personalized services.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve; this includes collecting contact details for follow-up communications.
Social Media Integration: If you choose to connect our services with your social media accounts, we may access your public profile information.
Product Interaction: Details about the products you view or purchase on our platform are also collected and analyzed.

Data Collection Methods

We gather personal data through multiple channels:

Direct Input: You provide most of this information directly when creating accounts, making purchases, or filling out forms.
Automated Technologies: Our websites and applications use cookies and similar technologies to collect data automatically, including browser type, IP addresses, and page interactions.
Third-Party Sources: In some cases, we receive personal data from third parties who have permission to share it on your behalf, adhering to their respective privacy policies.

Cookies and Data Collection Technologies

We use cookies and similar technologies for various purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website and apps, allowing you to navigate and access secure areas.
Preference Cookies: They remember your settings and preferences, enhancing your user experience.
Analytics Cookies: Used by our analytics tools to track site usage, gather insights, and improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their browsing experience.

Data Retention and Deletion

We follow strict data retention policies:

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period afterward for legal compliance or business requirements.
Once the data is no longer required, we delete or anonymize it securely to prevent unauthorized access or use.

Security Measures

The security of your personal information is paramount to us:

We employ industry-standard encryption protocols to secure data during transmission and storage.
Our third-party processors adhere to strict security standards to protect the data we share with them.
Regular security audits and assessments ensure that our systems remain robust against potential threats.

Children’s Privacy

We are committed to protecting children’s privacy:

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from minors.
Parents or legal guardians who believe their child’s privacy is at risk can contact us to discuss our practices.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

Access: You may request access to the personal data we hold about you, along with information about how it is being processed.
Rectification: If your data is inaccurate or incomplete, you can ask us to rectify or update it.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data from our systems.
Restriction: You have the right to restrict the processing of your data in specific cases, such as when contesting its accuracy.
Portability: We can provide your personal data in a structured format for transfer to another controller.
Objection: You can object to certain types of data processing activities, including direct marketing or profiling.
Non-Discrimination: You are protected from negative decisions based solely on your exercise of data protection rights.
Appeals and Complaints: If you believe your privacy rights have been violated, you have the right to lodge a complaint with us or relevant authorities.

Changes to Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements:

Any modifications will be posted on this page, and we encourage users to review it regularly.
Significant changes will be notified via email or other appropriate means.

Contact Information

For any privacy-related inquiries, including requests for data access, corrections, or unsubscribing:

Email: contact@castle-rock-neuro-disorders-therapy.denvermentalhealthcare.com
Postal Mail: Castle Rock Neuro Disorders Therapy, [Address], [City, State, Zip]